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Shipping Policy

# Shipping Policy**

 

Effective Date:** July 8, 2026

 

Thank you for shopping with **Village Cookwares**. We take great care in packing and shipping our handmade and traditional kitchenware to ensure it reaches you safely.

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## 1. Order Processing*

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Orders are typically processed within **1–3 business days** after successful payment.* Orders placed on Sundays or public holidays will be processed on the next business day.* During festivals, sales, or peak seasons, processing may take slightly longer.

 

## 2. Delivery Timeline

 

Estimated delivery times after dispatch are:* **South India:** 3–7 business days* **North, East & West India:** 5–10 business days*

Remote or difficult-to-service locations may require additional delivery time.

 

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

 

## 3. Shipping Charges

 

Shipping charges, if applicable, will be displayed during checkout before payment is completed. Promotional offers such as free shipping will be clearly mentioned on the website when available.

 

## 4. Order Tracking

 

Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where available), allowing you to track your shipment through the courier partner.

 

## 5. Delivery AddressCustomers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number. Village Cookwares is not responsible for delays or additional charges resulting from incorrect or incomplete address information.

 

## 6. Damaged or Missing PackagesIf your package is received in a damaged condition or if any item is missing, please contact us within **48 hours** of delivery with your order number and clear photographs of the package and product. We will review the issue and provide an appropriate resolution.

 

## 7. Delivery AttemptsCourier partners may make multiple delivery attempts. If the package is returned to us due to failed delivery attempts or an incorrect address, additional shipping charges may apply for re-dispatch.

 

## 8. Contact UsFor shipping-related questions,

 

please contact:

**Village Cookwares*

*Website: https://www.villagecookwares.com

Email: [villagecookwares@gmail.com]

(mailto:villagecookwares@gmail.com)

Phone: +91-9443230733

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